Gator 550 will not shift out of reverse

I have a new Gator 550. I am having difficulty shifting out of reverse. I have had the Gator service by the dealer under warranty twice. Both times they have returned it with the same problem.

I have found that it will come out of reverse if you are still rolling backwards. However, this is not always possible.

Has anyone else had this same issue? I'm getting tired of the gator being in the shop.

Thanks, Joe:mad: